Payment:
1) We offer various payment methods that you can use to place your order.
2) If you can't pay for your order, please contact us or chat with us and let us know the reason. We try to resolve the issue as soon as possible.
Feedback:
Please feel free to contact us if you encounter any problem on our online store.
We highly appreciate it if you leave 5 star ratings and positive reviews in case you are satisfied with our products and services.
Shipping:
1) We guarantee to ship the goods within 24-72 hours after the payment is received except holidays and weekends.
2) We offer global shipments to almost all the countries and domestic shipment for certain products to the customers in the US.
3) We ship items by fast and reliable shipping carriers including DHL, UPS, USPS and FedEx.
4) We will send you the shipping tracking number after we shipped the item. If for any reason, you did not receive the parcel, please let us know and we try our best to resolve the problem.
5) We are not responsible for delays caused by customs clearance processes, unforeseen weather conditions, transportation disruptions, or any other factors beyond our control. However, we will work diligently to assist and provide information to help mitigate such situations and ensure a satisfactory resolution for our customers.