FIND EVERYTHING HERE
1.HOW LONG IS THE GUARANTEE ON ICRIMP PRODUCTS?
ICRIMP promises one-year guarantee from date of purchase, except of quick-wear spare parts like blades, cutting heads or something like this.
2.WHAT CERTIFICATES DO ICRIMP OWN?
ICRIMP owns ISO9001 and CE certificates. All products meet or exceed quality standards and quality control procedures conform to the strict requirements of the standards.
3.WHERE ARE ICRIMP PRODUCTS MADE?
Made in China. For detailed iCrimp address, pls refer to our contact us page.
4.HOW CAN I PURCHASE ICRIMP PRODUCTS?
There are two ways to get iCrimp products. By placing orders on this website or sending mails to sales@iwiss.com.
5.WHAT PAYMENT METHODS CAN I USE?
ICRIMP supports payment through Paypal and wire transfer.
6.WHAT'S THE LEADING TIME OF ORDERS?
For regular products, our leading time is 2-3 working days at receipt of your payment. For customization products, leading time depends on our production line.
7.WHERE IS THE COMPANY HEADQUARTERED?
ICRIMP is located in Liushi, Zhejiang, China.
8. HOW DO I CONTACT CUSTOMER SERVICE?
Please feel free to visit our Contact Us page and send us your inquiries.
9. I AM INTERESTED IN BECOMING A ICRIMP DISTRIBUTOR. WHAT SHOULD I DO?
We are always looking for motivated distributor partners! If you are interested, we encourage you to contact us by mail sales@iwiss.com or complete a request form on this site with your contact information.
10. WHAT IS ICRIMP’S RETURN POLICY?
You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Authorization must be obtained prior to returning products. Tools returned without this authorization will not be accepted.
Find further explanations on Returns & Refunds Policy page.